Return Policy

At ArmXpert, your satisfaction is our top priority. If you're not completely happy with your purchase, we are here to help with our straightforward return process.

Return Eligibility

  • Timeframe: Returns must be requested within 30 days of receiving your order.
  • Condition: Items must be unused, in their original condition, and in the original packaging. Please ensure that the item is returned with all accessories, manuals, and proof of purchase.
  • Non-Returnable Items: For safety and hygiene reasons, some products such as opened ammunition, firearms, and certain accessories are non-returnable.

How to Initiate a Return

  1. Contact Us: Please contact our customer support team at armxperts@gmail.com within 30 days of receiving your order. Include your order number and the item(s) you'd like to return.
  2. Receive an RMA (Return Merchandise Authorization): Once your return request is approved, we will provide you with an RMA number and instructions on how to return the product.
  3. Ship Your Return: Carefully package the item in its original packaging and send it back to the address provided. Customers are responsible for return shipping costs, unless the return is due to a defect or an error on our part.

Refunds and Exchanges

  • Refund Processing: Once we receive the returned item and confirm its condition, we will process your refund within 7-10 business days. Refunds will be credited to the original payment method.
  • Exchanges: If you prefer an exchange for a different product, please indicate your request when contacting customer support. Exchanges are subject to product availability.

Defective or Damaged Items

If you receive a damaged or defective item, please contact us immediately at armxperts@gmail.com. Provide your order number and describe the issue. We will arrange for a replacement or refund at no additional cost to you.

Contact Information

For any questions or assistance regarding returns, feel free to reach out:

Thank you for shopping with ArmXpert. We are committed to ensuring you are completely satisfied with your purchase and will do our best to resolve any concerns you may have.